Privacy Policy

Date: 08-Oct-2024
Document Title: IoTics Privacy Policy
Doc No: ADM-POL-301

At IoTics Pty Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, https://www.iotics.com.au/.

By using our Site, you agree to the collection and use of information in accordance with this policy.

  1. Information We Collect

We collect two types of information from users: personal information and non-personal information.

a) Personal Information

When you interact with our Site, we may collect personal information that you provide, such as:

  • Full name
  • Email address
  • Phone number
  • Job title
  • Other details you submit through contact forms or account registration

b) Non-Personal Information

We may also collect non-personal information automatically, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on the Site
  • Device information
  • Cookies and usage data
  1. How We Use Your Information

We use the collected information to:

  • Provide and maintain our services
  • Respond to your inquiries or requests
  • Improve user experience on our Site
  • Analyse usage trends and website traffic
  • Send you promotional content and updates if you have opted in to receive them
  • Ensure compliance with legal obligations
  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how you use our Site, personalize content, and track marketing effectiveness.

You can manage your cookie preferences through your browser settings.

  1. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors who assist us in operating the Site or providing services (e.g., hosting, analytics, marketing).
  • Legal Obligations: When required to comply with legal processes, enforce policies, or protect rights.
  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

  1. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct any inaccuracies in your data
  • Delete your personal data, subject to legal obligations
  • Withdraw consent for any marketing communications

To exercise any of these rights, please contact us at [your email address].

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

  1. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

IoTics Pty Ltd
Email: contact@iotics.com.au
Phone: 08 7099 6500

 

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